Hotel Equities

Dual General Manager - Residence Inn & SpringHill Suites

US-LA-Lake Charles | US-LA-Lake Charles
1 month ago
ID
2017-1114
# of Openings
1
Category
Hospitality-Hotel

Overview

Hotel Equities, one of the top hotel development and management companies in the industry, is currently searching for a remarkable Dual General Manager for the SpringHill Suites and Residence Inn in Lake Charles, Louisiana! We offer an award-winning winning culture and a unique environment that empowers our team to exceed guests' expectations and make a distinct difference in people's lives. Our ideal candidate will be engaged, authentic, and prepared to operate two "best in class" hotels!

 

We are looking for an experienced GM that has previous F&B experience and knowledge of the Marriott systems. This is a high volume hotel that will take a seasoned and experienced leader to drive results. The complex is a dual hotel with a combined 200 rooms, the SHS will generate approximately $400,000 in F&B revenue this year which is virtually unheard of in this type of asset.  Ownership is very involved with the day to day operations. The right candidate will need to have good ownership relations.  
  

Overall Responsibilities:

The General Manager will be responsible for the completion of all critical path efforts prior to the opening of the Residence Inn. Furthermore, the General Manager will function as the primary strategic business leader of the properties with responsibility for all aspects of the operations, including guest and employee satisfaction, human resources, financial performance, sales and revenue generation and delivering a return on investment to ownership. Other responsibilities may include but are not limited to the following:

  • Ensuring implementation of the brand service strategy and brand initiatives with the objective of meeting or exceeding guest expectations and increasing profit and market share
  • Holding property leadership team accountable for strategy execution
  • Guiding professional development of the property leadership team and all team members
  • Ensuring sales engines are leveraged
  • Building owner loyalty through proactive communication, setting and managing expectations, and delivering solid business results
  • Being active in the local community to build strong relationships with local officials, businesses, and customers

**Please note that this job description is not an exclusive or exhaustive list of all functions that a Dual General Manager may be asked to perform.

 

All candidates will be required to complete a pre-employment drug screening and background check. EOE/DFW

 
  • Candidates for General Manager must have a minimum of 5 years hotel management experience or equivalent combination of education and experience.
  • Marriott background experience required.
  • Residence or SpringHill experience a plus.
  • Opening experience a plus.
  • Desire to operate a best in class hotel.
  • Strong financial knowledge is required.
  • Have a proven track record of meeting budgets, understanding P&L statements, and cost controls.
  • Proven ability to deliver exceptional guest service results as measured through guest satisfaction.
  • Ability to read, write and speak English, with excellent grammar and communication skills (written and verbal).

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