Hotel Equities Group LLC

Front Desk Supervisor

US-GA-Atlanta
1 month ago
ID
2017-1128
# of Openings
1
Category
Hospitality-Hotel

Overview

RI-Dunwoody

Residence Inn Atlanta Perimeter Center Dunwoody

 

 

Hotel Equities, one of the top hotel development and management companies in the industry, is currently searching for a remarkable Front Desk Supervisor for the NEW Residence Inn in Dunwoody, GA! We offer an award-winning culture and a unique environment that empowers our team to exceed guests’ expectations and make a distinct difference in people’s lives. Our ideal candidate will be engaged, authentic, and prepared to operate a “best in class” hotel!

 

Overall Responsibilities: The Front Desk Supervisor will be responsible for providing exceptional service to every guest while simultaneously maximizing hotel profitability. Furthermore, the Front Desk Supervisor will be responsible for ensuring that all hotel operations are performed professionally and adhere to the brand and company standards. Other responsibilities may include but are not limited to the following:

  • Directing and coordinating the activities of the front desk, reservations, guest service, and security
  • Maximizing ADR and Occupancy
  • Motivating, coaching, and training Front Office personnel
  • Controlling Front Office schedules and budget
  • Maintaining a cooperative and positive work environment
  • Performing hotel administrative functions as required

**Please note that this job description is not an exclusive or exhaustive list of all functions that a Front Desk Supervisor may be asked to perform.

 

All candidates will be required to complete a pre-employment drug screening and background check. EOE/DFW

 

Job Requirements:

  • Candidates for Front Desk Supervisor must have a minimum of 2 years of hotel front desk experience
  • Marriott Brand experience strongly preferred
  • Desire to operate a best in class hotel
  • Proven ability to deliver exceptional guest service results as measured through guest satisfaction
  • Ability to read, write and speak English, with excellent grammar and communication skills (written and verbal)
  • Solid job history

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