Sales Coordinator, Residence Inn Miami Beach/Surfside
3 weeks ago(1/30/2018 9:02 AM)
# of Openings
Residence Inn Miami Beach/Surfside in Miami, FL is currently searching for a remarkable Sales Coordinator! We offer an award-winning winning culture and a unique environment that empowers our team to exceed guests' expectations and make a distinct difference in people's lives. Our ideal candidate will be engaged, authentic, and prepared to prospect, sell, and maintain accounts to positively impact revenues for a "best in class" hotel!
The Sales Coordinator will be responsible for assisting the sales department in achieving revenue and customer satisfaction goals by efficiently and effectively coordinating the local meetings and catering sales efforts. Furthermore, the Sales Coordinator will be responsible for providing support to the sales team in executing contracts, proposals, and correspondence. Other responsibilities may include but are not limited to the following:
Assisting with sales efforts in soliciting new business and in selling guestrooms and meeting space, training will be provided.
Conducting site tours
Assisting with hotel and sales related functions, parties, and blitzes
Overseeing and creating social networking sites
Preparing and sending direct mail projects, sales packets, and collateral
Providing assistance to the Director of Sales and Marketing
Providing administrative assistance to the General Manager
Communicating and coordinating the guests requests with other departments
Answering and responding to incoming telephone calls while properly qualifying them
Overseeing office equipment maintenance
Coordinating and ensuring the delivery of requested equipment and/or food for meeting rooms and special events in a timely and efficient manner
Managing all meeting room reservations and coordinating details with other departments, including group agreements and set-up of meeting rooms
Typing Banquet Event Orders (BEOs) and routing event orders to proper departments
Record and Inventory banquet/sales/AV items.
Billing, post, charge and closing accounts accordingly
Maintain file system with back up documentation
Completing tasks in a timely and efficient manner. Support sales efforts.
Attendance and timeliness required, attention to detail
Assisting with FIT/Wholesale contracts, reservations and allotments
**Please note that this job description is not an exclusive or exhaustive list of all functions that a Sales Coordinator may be asked to perform.
All candidates will be required to complete a pre-employment drug screening and background check. EOE/DFW
Previous experience in the hospitality industry is required
Previous sales experience preferred
Proficient in Microsoft Word, Excel, Powerpoint and other Microsoft Editing Tools
Knowledge of Hotel Sales Pro is preferred but not required
Available to meet guests and assist with welcome/check-in outside of the scope of regular business hours
Basic administrative knowledge such as business letters and telephone etiquette
Extremely well organized and detail oriented
Ability to read, write and speak English, with excellent grammar and communication skills (written and verbal), Multilingual preferred
Positive interaction with colleagues and guests
Excellent customer service and people skills are required
Self-motivated and ability to work with minimal supervision