Hotel Equities Group LLC

  • Housekeeping Supervisor - Fairfield Inn & Suites Buckhead/Atlanta

    Job Locations US-GA-Atlanta
    Posted Date 4 months ago(8/6/2018 10:58 AM)
    ID
    2018-1231
    # of Openings
    1
    Category
    Hospitality-Hotel
  • Overview

    Hotel Equities, one of the top hotel development and management companies in the industry, is currently searching for a remarkable Housekeeping Supervisor for the Fairfield Inn & Suites in Buckhead/Atlanta, GA! We offer an award-winning culture and a unique environment that empowers our team to exceed guests’ expectations and make a distinct difference in people’s lives. Our ideal candidate will be engaged, authentic, and prepared to operate a “best in class” hotel!


     


    Primary Objective of Position


    To maximize customer satisfaction by providing neat and clean customer rooms through the supervision, direction, and coordination of the housekeeper/room cleaners.


     


    Essential Functions



    • Supervises room cleaners in the prompt and efficient housekeeping of customer rooms

    • Ensures that all rooms have been cleaned by checking room cleaners worksheets at the end of the day – notifies front desk accordingly

    • Supervises the completion of short notice requests for room changes

    • Notifies supervisors of any rooms requiring the replacement or repair of furniture, fixtures, etc.

    • Inspects all check out/stay over rooms after they are made up to ensure they are cleaned to Company standards. Keeps record of room checkouts/stay overs, submits records to housekeeping every day

    • Monitors quality of rooms by conducting and documenting inspections of cleaned rooms

    • Prepares maintenance work orders in regard to replacement or repair of furniture, fixtures, etc.

    • Ensures completion by following through on orders

    • Checks the status of rooms on an ongoing basis and notifies room cleaners of any changes Checks VIP rooms

    • Checks early morning make-up rooms

    • Coordinates cleaning of guestrooms for proper prioritization of customer requests; VIP rooms, check-out rooms, expected check-out rooms, etc.

    • Checks floor linen closets daily for cleanliness, adequate supplies and linen

    • Assures carts are properly stored and vacuum cleaners are emptied at the end of each day Assists in quarterly inventory of all linen

    • Ensures safety by assuring that all linen chutes are kept locked at all times

    • Coordinates housekeeping work with related departments such as front desk, engineering, banquet services and room services

    • Ensures adherence to Company Standard Operating Procedures
       


    **Please note that this job description is not an exclusive or exhaustive list of all functions that a Housekeeping Supervisor may be asked to perform.


     


    All candidates will be required to complete a pre-employment drug screening and background check. EOE/DFW



    Job Requirements:



    • Previous experience as a Housekeeper for at least 3 years

    • A successful track record of managing a large team

    • A high school certificate or equivalent

    • Proficiency, at an intermediate level, with computers and computer programs, including Microsoft Office

    • Strong organizational, budget management, and problem solving skills

    • Strong communication skills

    • A passion for delivering exceptional levels of guest service

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