Hotel Equities Group LLC

Front Office Manager - The Hamilton Hotel

Job Locations US-GA-Alpharetta
Posted Date 2 weeks ago(6/10/2021 5:10 PM)
ID
2021-1745
# of Openings
1
Category
Hospitality-Hotel

Overview

Hotel Equities, one of the top hotel development and management companies in the industry, is currently searching for a remarkable Front Office Manager for the The Hamilton Hotel, a Curio Collection by Hilton in Alpharetta, GA. We offer an award-winning culture and a unique environment that empowers our team to exceed guests’ expectations and make a distinct difference in people’s lives. Our ideal candidate will be engaged, authentic, and prepared to operate a “best-in-class” hotel!

 

Overall Responsibilities:

The Front Office Manager will be responsible for providing exceptional service to every guest while simultaneously maximizing hotel profitability. Furthermore, the Front Office Manager will be responsible for ensuring that all hotel operations are performed professionally and adhere to the brand and company standards. Other responsibilities may include but are not limited to the following:

  • Directing and coordinating the activities of the front desk, reservations, guest service, and security.
  • Maximizing ADR and Occupancy.
  • Motivating, coaching, and training Front Office personnel.
  • Controlling Front Office schedules and budget.
  • Maintaining a cooperative and positive work environment.
  • Performing hotel administrative functions as required.

**Please note that this job description is not an exclusive or exhaustive list of all functions that a Front Office Manager may be asked to perform.

 

Requirements:

  • Candidates for Front Office Manager must have a minimum of 2 years of hotel front desk experience.
  • Branded hotel experience a plus.
  • Desire to operate a best in class hotel.
  • Proven ability to deliver exceptional guest service results as measured through guest satisfaction.
  • Ability to read, write and speak English, with excellent grammar and communication skills (written and verbal).
  • Solid job history.

 

All candidates will be required to complete a pre-employment drug screening and background check. EOE/DFW

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